Order Processing

Orders are typically processed within 1–3 business days, excluding weekends and holidays.

Once your order has been processed, you will receive a confirmation email with tracking information when the shipment leaves our facility.

Shipping

Shipping times vary depending on destination and selected shipping method.

All orders are shipped from within the United States.

Tracking information is provided once an order has shipped.

Discreet Packaging

All orders are shipped in plain, discreet packaging with no product names or details visible on the exterior of the package.

Returns

Due to the nature of laboratory research materials, returns are not accepted once an order has shipped.

Orders that are cancelled prior to shipment may be eligible for a refund.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery so we can assist with resolution.