Returns & Refunds

We stand behind every order with a clear and straightforward return policy. If there’s an issue, we’ll work with you to make it right.

How Returns Work

1

Contact Us

Reach out with your order number and the reason for the return request. We’ll review the request and reply with next steps.

2

Ship Your Return

If the return is approved, package the item securely and send it to the return address provided by support.

3

Receive Your Refund

Once the return is received and inspected, eligible refunds are processed back to the original payment method.

Eligible for Return

  • Unopened products in original packaging
  • Products requested within 60 days of delivery
  • Damaged or defective products
  • Incorrect items received

Not Eligible for Return

  • Opened, used, or altered products
  • Products improperly handled after delivery
  • Items requested beyond the return window
  • Returns without proof of purchase

Received a Damaged or Defective Product?

If your order arrives damaged or there’s an issue with what you received, contact us as soon as possible and include clear photos of the issue.

Take Photos

Document the issue clearly, including the packaging and product.

Email Us

Send your order number, details, and photos to our support team.

Get Resolution

We’ll review the claim and determine the next step as quickly as possible.

Report an Issue

Refund Timeline

Return received & inspected 1–2 business days
Refund approved & processed 1 business day
Funds returned to your account 5–10 business days
Refund timing may vary based on your bank or payment provider. Original shipping charges are generally non-refundable unless the issue was due to our error.

Need Help With a Return?

Our support team can help with return questions, damaged orders, refund timing, and eligibility.

Contact Support